Terms & Conditions

EFFORTLESS ORDERING - We aim to make the shopping experience simple, moving you smoothly from login through checkout. And reordering is easy as you have the option to register an account.

CUSTOMER SERVICE - Contact us on 03-56371421 or 016-3207819

SHIPPING OPTIONS: Malaysia – Delivery is typicaly 2-3 days( excle the weekend). If you live in Selangor you may be able to get them more quickly, call us on the numbers above.
International - Delivery is usually 3-4 days.

PRIVACY - Since our launch in Malaysia 5 years ago, we have never sold, leased or shared any customer information with other parties. Your personal information remains entirely confidential. Read our Privacy Policy.

DISCLAIMER - All products and information on this site are not intended to diagnose, treat, cure or prevent any illness or disease. If you have a medical condition or disease, please talk to your doctor. Please consult a medical professional, if you have questions about your health.

RETURNS POLICY - Herbal Vitality returns policy is simple and straight forward. We hope to see you have a happy after every purchase you do with us but for any reason if you want to return the products you have ordered you can return the goods within 30 days of receipt of purchase. Contact us to be sent a customer refund form, to be returned with the products. It is your responsibility to return the products to us, we recommend recorded delivery. We cannot be held responsible for loss or damage to goods whilst they are being returned.

FEEDBACK - We welcome any comments on how we can improve our service. Contact us at support@weight-loss.com.my

COPYRIGHT INFORMATION - Material contained on this site is the property of Herbal Vitality. Any attempt to duplicate or reprint any text or graphics in any way is expressly prohibited without prior written consent.